Ensuring the highest levels of performance and reliability for your Gilat network is crucial for meeting your business goals. When a problem is encountered, you need answers fast – at any location and at any time of the day or night.
Gilat’s SkyCare programs help you achieve your business and service objectives by offering professional consultation, optimization, monitoring and 24×7 technical support. These services help you minimize risks, lower network operating expenses, reduce time to revenue, and maximize network uptime.
Built to serve our worldwide customer base, our Customer Service group comprises support engineers located around the world so you always get the fastest response. Committed to exceeding customer expectations, our support experts give you the support, tools and information you need to keep your network running at optimal performance levels.
Whether you’re operating our networks independently or with outsourced support, our SkyCare programs assure that your critical networking components will always be available when internal and external users need them most.
SkyCare Plans
Gilat offers three distinct support plans to meet various customer needs and commitments: Economy, Standard, and Extended. For more details on each plan, please refer to the Skycare Description of Services document.
SkyCare Description of Services
